Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect personal information you provide during registration (name, email, date of birth, address), payment information for deposits and withdrawals, and usage data including IP address, device information, and browsing patterns.

2. How We Use Your Information

Your data is used to: provide and improve our services, process transactions, verify identity (KYC), prevent fraud, comply with legal obligations, send promotional communications (with your consent), and ensure responsible gaming compliance.

3. Data Security

We protect your data with 256-bit SSL encryption, bcrypt password hashing, PCI DSS compliant payment processing, and restricted access controls. Your data is stored on secure servers with regular security audits.

4. Data Sharing

We do not sell your personal data. We may share information with: payment processors (to complete transactions), identity verification providers (KYC compliance), regulatory authorities (when legally required), and affiliated companies (under strict data protection agreements).

5. Cookies

We use essential cookies for site functionality, analytics cookies to improve our service, and marketing cookies (with consent) for personalised promotions. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent for marketing communications, and lodge a complaint with a data protection authority.

7. Data Retention

We retain personal data for the duration of your account plus 5 years after closure, as required by anti-money laundering regulations. Transaction records are kept for 7 years.

8. Contact

For privacy-related enquiries, contact our Data Protection Officer at [email protected] or through our 24/7 live chat.